Sunforest Silver Jewelry
Welcome to our Grand Opening. Free Shipping on all items!!!Sunforest Silver is now open for business! Welcome! Visit often because we add new items daily!
Offering sterling silver, gemstone, and CZ fashion jewelry at affordable prices. See our selction of rings, bridal jewelry, and rose gold filed jewelry. Visit us often because we add new items daily!
Our contact information
By email:
sunforestsilver@yahoo.com
By standard mail:
Sunforest Silver Jewelry
1811 Duncan Road
Toledo, OH 43613
By Phone:
419 517-4906 (between 11 a.m. and 5 p.m.(Eastern Standard time zone)
RETURN POLICY
10-Days Money-Back Guarantee!
We call it 100% SATISFACTION GUARANTEED, "NO HASSLE" NO RESTOCKING FEE, NO HANDLING FEE RETURN POLICY. If you are not completely satisfied with your merchandise for whatever reason, just return it within 10 DAYS from the date your item is shipped to you. Please e-mail for instructions and receive a return confirmation number first.
We'll give you full refund, less shipping and handling and NO RESTOCKING FEE. There is no return on earrings, special order items or on any items that have been resized.
The item must be returned in new and unused condition, in the original boxes and with all paperwork (this includes warranties), parts and accessories to insure full credit. "New and unused" means that there are no scratches, marks, or blemishes on the item; there are no signs of wear on the product, the tags, or the case; and the product must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used. In addition, returned items must be accompanied by their original documentation.
All items properly returned under this policy are eligible for a refund or a store credit, at your option. If you choose a refund, the full purchase price will be credited to the same form of payment used for the original purchase.
Damaged or Defective Items
If you receive a damaged or defective item, contact us at sunforestsilver@yahoo.com within 7 days of delivery. Please supply the us with your order number from your original confirmation e-mail. We will also need your e-mail address and phone number. We will make every reasonable effort to replace the item in a timely manner.
If there is extensive damage to the carton, refuse the order and contact us at sunforestsilver@yahoo.com. Please include your order number in the e-mail.
It takes us 5-7 full business days to process your refund once the item is back in our possession. Business days are Monday-Saturday, excluding federal holidays within the US. We will notify you of the status of your return by e-mail.
Return Instructions
Here is the simple process for returning an item to us:
Contact our Customer Service Department by e-mailing us at sunforestsilver.com to receive a Return Merchandise Authorization (RMA) code. The RMA code must be written on the original invoice.
Repack the product in its original packaging materials, including warranties.
Ship your return prepaid and insured for the full purchase price by a carrier that offers package tracking, such as United States Postal Service registered mail, United Parcel Service (UPS), or Federal Express to
sunforestsilver@yahoo.com
By email:
sunforestsilver@yahoo.com
By standard mail:
Sunforest Silver Jewelry
1811 Duncan Road
Toledo, OH 43613
By Phone:
419 517-4906 (between 11 a.m. and 5 p.m.(Eastern Standard time zone)
RETURN POLICY
10-Days Money-Back Guarantee!
We call it 100% SATISFACTION GUARANTEED, "NO HASSLE" NO RESTOCKING FEE, NO HANDLING FEE RETURN POLICY. If you are not completely satisfied with your merchandise for whatever reason, just return it within 10 DAYS from the date your item is shipped to you. Please e-mail for instructions and receive a return confirmation number first.
We'll give you full refund, less shipping and handling and NO RESTOCKING FEE. There is no return on earrings, special order items or on any items that have been resized.
The item must be returned in new and unused condition, in the original boxes and with all paperwork (this includes warranties), parts and accessories to insure full credit. "New and unused" means that there are no scratches, marks, or blemishes on the item; there are no signs of wear on the product, the tags, or the case; and the product must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used. In addition, returned items must be accompanied by their original documentation.
All items properly returned under this policy are eligible for a refund or a store credit, at your option. If you choose a refund, the full purchase price will be credited to the same form of payment used for the original purchase.
Damaged or Defective Items
If you receive a damaged or defective item, contact us at sunforestsilver@yahoo.com within 7 days of delivery. Please supply the us with your order number from your original confirmation e-mail. We will also need your e-mail address and phone number. We will make every reasonable effort to replace the item in a timely manner.
If there is extensive damage to the carton, refuse the order and contact us at sunforestsilver@yahoo.com. Please include your order number in the e-mail.
It takes us 5-7 full business days to process your refund once the item is back in our possession. Business days are Monday-Saturday, excluding federal holidays within the US. We will notify you of the status of your return by e-mail.
Return Instructions
Here is the simple process for returning an item to us:
Contact our Customer Service Department by e-mailing us at sunforestsilver.com to receive a Return Merchandise Authorization (RMA) code. The RMA code must be written on the original invoice.
Repack the product in its original packaging materials, including warranties.
Ship your return prepaid and insured for the full purchase price by a carrier that offers package tracking, such as United States Postal Service registered mail, United Parcel Service (UPS), or Federal Express to
sunforestsilver@yahoo.com
Shipping Information:
We ship using US Postal Service Ground Shipping With Tracking. You will receive your order in 4 to 7 days after payment has been confirmed. All orders will be shipped free. Choose USPS Ground Shipping at Check out.
Stock Outs:
If an item is out of stock we will place item on back order. Your item will ship in five days or less. You will receive your item in about 9 days.
Frequently Asked Questions:
All of our jewelry is sterling silver, and natural gemstones including mystic topaz, turquoise, citrine, blue topaz and amethyst. All items are natural gemstones unless it clearly stated the item is made of CZs.
We ship using US Postal Service Ground Shipping With Tracking. You will receive your order in 4 to 7 days after payment has been confirmed. All orders will be shipped free. Choose USPS Ground Shipping at Check out.
Stock Outs:
If an item is out of stock we will place item on back order. Your item will ship in five days or less. You will receive your item in about 9 days.
Frequently Asked Questions:
All of our jewelry is sterling silver, and natural gemstones including mystic topaz, turquoise, citrine, blue topaz and amethyst. All items are natural gemstones unless it clearly stated the item is made of CZs.
